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Freedom. Choice. Flexibility. Our Freedom Collection means you can stay in exquisite properties in superb locations, but you get to choose which services you need and which you don’t. Rest assured you’ll still be pampered. From the moment you book you’ll have access to our concierge team to help plan all the details of your stay. Then in resort a dedicated host will prepare breakfast and provide a daily housekeeping service; so getting out on the slopes each day is easy. From there in you make the rules. Want to eat out? Sure. Care to cook yourself? No problem. Need a chef? We can fix that too…
- Dedicated Concierge Manager to help arrange your full holiday itinerary
- In-Resort Concierge Team – led by the Resort Manager
- Pre-booking of lift passes, airport transfers, instruction and other in-resort activities1
- VIP Meet and Greet service by our concierge team on arrival at Geneva airport3
- Chalet host present on 6 mornings
- Housekeeping service on 6 days
- Luxury linen, towels and robes provided
- Luxury bathroom products – new partnership to be announced soon
- Luxury welcome hamper and Champagne Ruinart reception
- Breakfast buffet served by your host on 6 mornings
- Afternoon tea ready for your return from the slopes on 5 days
- Boot room snacks and refreshments
- Pre-arrival grocery shop
- Dining delivery service offering a range of delicious ready prepared meals
- Private chefs and dinner hosts for bespoke catering
- Access to The Boutique Chalet Company wine cellars
- Professional in-house childcare team
- Professional in-house spa team providing a range of massage and beauty treatments
- In-chalet equipment hire fitted by our experienced technician2
1 services at additional cost 2 for equipment booked through us / our preferred partner 3 for transfers booked through us / our preferred partner
From the moment you first enquire, you’ll be assisted by our Concierge Team to plan your stay and make the organisation as simple and stress-free as possible. Our team know our resorts inside-out and will make sure that you experience your perfect holiday. As well as the basics – such as arranging airport transfers, instructors, childcare etc. – the team will make sure you’re booked into the best mountain restaurants and that the chalet is set-up perfectly for your group. They’ll also ensure that lift passes are ready and waiting for you and arrange for any equipment you need to be delivered and fitted in the comfort of your chalet. If you have any other requests we’re more than happy to help, be that making arrangements for a special occasion or anything else that will set your experience apart as an exceptional holiday.
Our Freedom Collection properties come with a flexible service package which give you all the convenience of a full service ski holiday yet with the flexibility of being self-catered.
We recognise that the mornings can be hectic on a ski holiday, particularly if there are kids involved. That’s why you will awake each morning to the smell of a tasty breakfast buffet and fresh coffee all prepared by your host. Once you are fuelled for the day ahead they’ll clear away breakfast, service the rooms and lay out a delicious afternoon tea for your return. All this means more ski time, more relaxation and more of a holiday!
Our Freedom Collection properties give you real choice. For those that enjoy cooking you can cater for yourselves and our pre-arrival grocery shop service means that all the essentials will be ready for you. If the thought of a night in appeals but cooking doesn’t, then we can also arrange for a variety of delicious ready prepared meals to be delivered to the property. This can be as simple as a lasagne or as lavish as a 5 course feast. For that special occasion we can also offer the services of a professional chef who will design a bespoke menu just to your liking, prepared in front of you at the property. We can also make recommendations of all the best places to eat in the resort making sure you get to sample the best of the local nightlife and traditional foods. Of course the real joy of Freedom is that you have just that. You can choose one option one night and another the next. It’s your holiday.
Our wine list is a defining element of a stay with The Boutique Chalet Company. For us, wine is a deep rooted love affair – we regularly visit producers across Europe to make sure the wines that make our list are of an exceptional quality.
When staying in a Freedom Collection property you can still enjoy all that our cellars have to offer. Our lists are available for you to select a range of wines before you stay. We can also arrange wine tasting evenings in your chalet, be that a light-hearted and fun affair, or a serious tasting of fine wines.
We know that a family ski holiday is a precious time – you’ll want to spend time with your children but also relax on the slopes yourselves. That’s why we have both in-house nannies and close partnerships with specialist childcare providers to offer a flexible service suitable for your needs.
Our nannies are qualified and experienced in working with children of all ages. They’ll make sure the children are looked after but also have fun – we’ll provide a range of toys and the nannies will often take the children outside to have fun in the snow, even if they’re not on skis. We can also arrange for a light lunch in the chalet or for the children to meet you at a restaurant to enjoy lunch as a family.
All of our chalets feature exceptional spa facilities and we have a team of professional massage and beauty therapists on hand to deliver a luxurious spa experience which rivals that of a five star hotel. Our Spa Manager will visit you early in your stay to help plan your requirements; be that a simple massage or a full treatment course to reinvigorate your mind, body and soul. Herbal teas and fresh fruit platters will complement your experience.
We can also arrange private physiotherapy, yoga and Pilates sessions for those looking to incorporate well-being into their stay.