The Boutique Chalet Company

Careers

At The Boutique Chalet Company we take great pride in our team members. Our staff are the face of the company and a valuable asset to our business. Working for us won’t be an ordinary ski season – you will have the opportunity to be part of a small but growing company with high aspirations. This will bring with it some challenges, but you’ll be part of a team that really cares about delivering outstanding holidays to our clients, resulting in great job satisfaction.

We recruit people with a genuine love of the mountains, but more than that, we look for individuals who are prepared to go the extra mile to give our guests their perfect holiday experience. We deliver five star customer service from the very first guest interaction and we prepare our staff with an intensive pre-season training programme. Our team will has the opportunity to work in some of the most beautiful properties in the Alps, hosting discerning guests from across the world.

Alongside seasonal positions we also seek to hear from individuals who have the skills and enthusiasm to become longer term members of our team and to help us to grow our business and achieve it’s ambitions.

If you are looking to further your career in hospitality through a challenging and exciting position abroad, or believe you can deliver a fabulous experience to our clients over a season then please take a look at our current vacancies and get in touch.

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Team Work

At The Boutique Chalet Company we are firm believers in the strength of team working. Our team works as one across our portfolio of luxury properties to ensure we deliver the best possible customer service experience. This means you may work in different properties as the season progresses, depending on the needs of our guests and during the busiest periods we always help each other out. During the winter, our whole team is based in France in the Portes du Soleil, so as well as our Team Leads the Company Directors will be there working alongside you. Throughout the season there will be training and mentoring opportunities with our experienced Team Leads and regular team-building activities to let off some steam and relax in the mountains.

Training

Whichever role you pursue, you will participate in our pre-season training programme. This ensures that everyone is up to speed and feels comfortable in their role before the season starts. It is also an opportunity for our team members to get to know each other and become familiar with our properties and the resort.

Roles

Chalet Manager

Our Chalet Managers take pride in overseeing and delivering the highest standards of customer service to our guests on a daily basis. They confidently lead the service of fine dining style dinners including the preparation of cocktails and the pairing of wines.

As an extension of the Concierge service, the Chalet Manager liaises with the company’s external Concierge team prior to guests’ arrival and proactively continues the service once guests are in resort. Consequently, the Chalet Manager becomes the focal point for our guest throughout their stay.

A Boutique Chalet Company Chalet Manager takes responsibility for the care and management of our luxury properties; their overall daily presentation and accountability for their contents as well as the Chalets associated luxury vehicles. Entrusted with expenditures relating to the property, its vehicles and the delivery of food and beverage services, the Chalet Manager continuously provides accurate accounts as well as completing weekly paperwork requirements in a timely manner, adhering to company systems at all times,

Working alongside the Chef and managing the Assistant Manager plus an external Housekeeper and Driver, the Chalet Manager encourages and supports their junior team members by sharing their knowledge and skills. The Chalet Manager will be required to drive clients, support daily cleaning and kitchen clean downs as well as snow clearing where appropriate applying a sense of ‘team spirit’ in everything they do.

Download the full Role Description here…

Assistant Chalet Manager

Our Assistant Chalet Managers are a key part of our core chalet teams and must be able to contribute to all parts of our operation to deliver an exceptional service to our guests. The immaculate daily presentation of our chalets is one of the most fundamental elements of our luxury service. A Boutique Chalet Company Assistant Manager takes pride in overseeing and delivering the highest standards of cleaning and attention to detail on a daily basis. Managing and working alongside the housekeeper and reporting to the Chalet Manager, the Assistant Manager ensures the highest levels of property presentation are delivered to our guests.

Our Assistant Managers also support the Chalet Manager to deliver exceptional customer service. This includes serving meals in a fine-dining style as well as being confident to assist with the selection of wines and the preparation of daily cocktails. Assistant Managers will also be expected to ‘act-up’ during the Manager’s day off so must be a strong communicator and able to assist our guests with a wide range of concierge requests.

As with all our roles, a strong sense of teamwork is vital and the Assistant Manager shall also play a key role in supporting our Drivers, taking part in a weekly driving rota to deliver a safe and efficient in-resort driving service to our guests.

Download the full Role Description here…

Chalet Chef

Our Chalet Chefs are passionate and skilled in their delivery of breakfasts, afternoon teas, canapes and fine dining evening meals. Liaising with clients pre-arrival, they tailor their menus to the preferences of the guests taking account for special dietary requirements.

Often cooking in open kitchens the Chef interacts with clients being informative and knowledgeable about the food they deliver. The Chef and the Chalet Manager work together to create an overall service that is of a consistently excellent standard. The Chef is able to turn their hand to any aspect of the preparation of food whether this be baking, pizza making or exquisite taster menus.

They have a professional attitude to food hygiene and kitchen cleanliness ensuring that the overall kitchens presentation is constantly considered as well as working in a manner that will ensure guests are not disturbed.  Although supported by the service team, the Chef understands that washing up and preparation is a part of the role they fulfill.

With the assistance of the Head Chef, the Chef uses recommended suppliers and is constantly conscious of expenditure and wastage, working as far as possible within the company’s budget framework but never compromising quality. They adhere to the company’s financial reporting and HACCP systems in a timely manner.

Boutique Chalet Company Chefs recognise the importance of teamwork within the Chalet environment. They are willing to  take on other roles from time to time in the interests of team spirit and ensure that team members on duty receive nutritious meals as stipulated in the company’s  procedures.

Download the full Role Description here…

Housekeeper

The immaculate daily presentation of our chalets is one of the most fundamental elements of our luxury service. Our Housekeepers take pride in delivering the highest standards of cleaning and attention to detail on a daily basis. Our Housekeepers typically work across two properties each day to support the core chalet teams in all aspects of housekeeping, with a focus on achieving immaculate presentation within the guest rooms.

The role is led and supported within each property by the Assistant Chalet Managers, however there are also large periods of time where the Housekeepers work independently so confidence and autonomy are important attributes.

The role is an ideal opportunity to work within a luxury hospitality brand for those who take real pride in the presentation of exceptional properties without the pressure of a front of house role.

Download the full Role Description here…

Driver

The seamless provision of an in-resort driving service to clients staying in our properties is a crucial element of a holiday with The Boutique Chalet Company. Our Drivers take pride in providing an efficient, safe and courteous chauffeur service in a luxury vehicle; working as part of a Driving Team and alongside the Chalet Teams to deliver a high level of service at all times.

Our Drivers are professional individuals who strive to achieve the highest standards in their role. They take the utmost pride in the presentation of their vehicle and in their driving standards. They recognise that they are an important face of the company and strive to create a warm relationship with our guests.

Whilst the primary role of our Drivers is the provision of an in resort service, they are also prepared to undertake transfer services to local airports – both commercial and private – as well as working as a company representative on transfer day when required.

As with all our roles, a strong sense of teamwork is vital and the Drivers shall also play a key role in supporting the broader resort team with various aspects of day to day operations. A proactive and can-do attitude is absolutely essential.

Download the full Role Description here…

Nanny

As a nanny you will be responsible for the professional childcare of children staying with us. The role requires a great deal of flexibility as you will be looking after children of all ages. Nannies are also part of the Housekeeping team and will be involved in various activities when not booked.

Highlights

morzine-off-piste

Leading Package

We provide a superb package which will be one of the best in the industry. As well as a strong financial reward including a performance related bonus, we offer a flexible benefits scheme which gives you real choice.  You’ll have the option to select your preferred package, be that inclusive of excellent accommodation, a full area pass, equipment hire and comprehensive insurance or a cash alternative in those areas.

Superb Accommodation

We recognise the importance of a good night’s sleep so we provide some of the best staff accommodation of any operator in the Alps. You will be allocated an accommodation allowance based on your grade. This can either be used to accept our pre-arranged allocated accommodation – which is always of a good standard – of if you prefer you will be able to make your own arrangements. Again, it’s about respecting our team as professionals and giving you choice.

Skiing in Les Gets
View of Mont Blanc

Not too big… Not too small…

The size of our portfolio means that you’ll be sure to meet like-minded individuals within the team. Camaraderie is a vital part of your season experience and as well as being close with your colleagues you’ll also have close contact and mentoring from our senior managers and company directors who remain extremely hands-on in the business operation.

Working Enviroment

You’ll be working in some of the finest properties in the Alps which make for a stunning working environment. We look for people who will take real pride in this opportunity. We provide high quality, professional uniform that is both comfortable and will give you the confidence to excel in your job.

Les Gets Off Piste
morzine-ski

Our Guests

All of our guests are unique and you will meet some fascinating people. Your discretion and professionalism are always critical, but we also encourage our staff to create a warm, personable atmosphere. Our guests truly appreciate the extra mile to which all our staff go and this gratitude is extremely rewarding.

FAQ

What is the application process?

Research

First you should thoroughly read our website. Learn about our business as well as the positions that are available – this research will be very evident in your application.

Application

Once you have chosen the role to which you wish to apply you should complete the relevant application form and submit this along with your CV and a covering letter – you can also do this by email if you prefer. Take time to do this properly – make sure you detail your relevant experience and identify both why you have the skills to succeed in the role and why you want to work for The Boutique Chalet Company.

First Interview

If your initial application is successful we will invite you to complete a first round interview. Typically this will be completed over Skype and will last for around 45 mins. This will be an opportunity for us to ask some more questions but also for you to find out more about us and the role itself.

Director Interview

In most instances we will also ask you to complete an interview with a Director. This will either be another Skype interview or it may be face to face if a suitable date and location can be arranged. For certain roles this may involve a practical element such as a cook-test depending on your prior experience.

Offer

Successful applicants will be made a formal offer to join our team. This will be subject to a final check of references and any relevant qualifications.

When should I apply?

We’re always interested in hearing from high calibre candidates and have no set application dates. Typically people start to apply for a winter season position in the Spring so the sooner you apply the more chance you will have, but don’t let that put you off because we may still have vacancies as we approach the start of the season.

Can I apply once the season has started?

Yes. We are always looking to hear from high calibre candidates and from time to time we will have vacancies during the season.

How much will I be paid?

We offer a highly competitive package, some of the highlights of which are listed above. You will also receive a share of the weekly tips which can be very generous. The precise financial element of the package varies based on a set grade structure which is dependent on both the role which you apply for and your relevant experience.

Do I need a work permit or visa?

You will need to be eligible for a UK or French contract and to work in France. Typically this means that applicants from most EU countries do not need a visa however applicants from outside of the EU will need to pursue the relevant permissions prior to an application.

When does the season start and end?

This will vary depending on the given resort but typically training will start towards the end of November and your contract will run through to the end of April.

Can I request to work in a particular resort / chalet?

We are happy for applicants to make a request, however this cannot be guaranteed. We require flexibility in all our staff and typically you will work across more than one property over the course of a season. Most of our team see this variety as a positive experience that adds to their season.

Is it possible for me to have my own accommodation?

Our industry leading package includes a flexible benefits program designed to give you a greater level of choice. An accommodation allowance and pre-booked accommodation option will be offered to all members of staff, the basis of the accommodation (i.e. shared or private) will depend on the grade which you are offered. You also have the opportunity to arrange your own accommodation however giving you full choice.

How will I get to / from the resort?

We will provide a relocation allowance as part of your package. Typically this would cover an airfare and associated transfer to the resort in which you will be based. You will also have the option to drive or make your own arrangements.

Should I bring a car?

This is up to you. You certainly do not need a car and it isn’t required for any of our seasonal positions. The benefit of having your own transport is the greater flexibility to explore the area and neighbouring resorts during your time off or at the end of the season. If you do bring a car however you’ll have to make sure it is properly equipped for winter conditions – this will mean fitting it with winter tyres and chains. You’ll also need to make sure it is suitably insured for the duration of the season.

Do I need to speak French?

If French language skills are required it will be detailed on the job specification. Most of our roles do not require you to speak French – the working language of the business is English – however at Chalet Manager level and above we would expect you to have a basic level of French language skills. In all positions we will view French language skills as a strength of your application.